Saudi Airlines Catering Company (SACC)

Leading Catering and Support Services Provider

Saudi Airlines Catering Company (SACC), a leading catering and support services provider, was established in 1981. Over the past 35 years, our company has rapidly expanded, covering local and international markets. We focus on continuous improvement and innovation, streamlining our operations to meet growing demand and achieve operational efficiency. SACC operates across key sectors including In-Flight, Retail, Catering, and Facilities.

Our Journey

SACC’s origin dates back to 1981 when Saudi Arabian Airlines set up a dedicated unit at Jeddah’s King Abdul Aziz International Airport to provide catering and support services for flights. By 1985, we managed the airline’s In-Flight retail operation, SkySales, and later oversaw the Al Fursan lounges in 2007. In 2008, SACC became a Limited Liability Company as part of the airline’s privatization program. In 2011, we transitioned into a closed joint stock company and were listed on the stock market in 2012. Saudi Arabian Airlines remains our largest client and shareholder.

Why Work With Us?

Our Human Resources and Development function is vital in sourcing and developing talent, supporting food production, and services processes. Attracting employees with the right competencies and expertise is crucial for our success. We benchmark retention, reward, and career opportunities to remain competitive while fostering personal and professional growth. Developing future talent is key to our ongoing diversification. We are committed to Saudization, continually reviewing practices to support Saudi nationals across all functions and grades.

Mission

To excel as a market leader through continual process improvement, innovation, and timely response for our customers’ best interest.

Values

• Customer Orientation: Prioritizing customer needs and satisfaction.
• Team Spirit: Fostering collaboration and teamwork.
• Transparency: Ensuring openness and honesty in all our operations.
• Sustainability: Committing to environmentally and socially responsible practices.
• Commitment to Quality: Delivering high-quality services and products.

Strategies

• Comply with internationally recognized standards and local regulations.
• Ensure an integrated safety culture within the organization.
• Prioritize stakeholders’ interests.
• Exceed customers’ expectations.
• Maintain competitiveness in the market.
• Support and develop human resources.
• Partner with certified suppliers.

Commitment to Quality

We are dedicated to delivering high-quality services. Our commitment to continuous improvement and innovation ensures that we meet and exceed customer expectations.

Technological Innovation

At SACC, we embrace technological innovation to enhance our catering and support services. Our use of advanced techniques and modern equipment ensures efficiency and precision in our operations.

Services Offered

We offer a comprehensive range of services, including:

• In-Flight Catering: Providing high-quality meals for airline passengers.
• Retail Operations: Managing In-Flight retail operations, including SkySales.
• Catering Services: Offering catering for various events and functions.
• Facilities Management: Managing airline lounges and other facilities.

Customer-Centric Approach

Our customers are at the core of everything we do. We prioritize their satisfaction by offering tailored solutions that meet their specific requirements. Our team is dedicated to delivering exceptional service and building long-lasting relationships based on trust and mutual respect.

Contact Us

For more information about how SACC can meet your catering and support services needs, please visit our website or contact our customer service team. We look forward to partnering with you to provide high-quality solutions.