1. Submitting complaints
Companies and members may submit complaints and enquiries about registration, membership, invoices, digital services, tender and project data, privacy and technical support. A complaint must include:
- The company's legal name.
- The name of the authorised person.
- The registered email address.
- The membership or invoice number, if any.
- Details of the complaint.
- Supporting documents.
2. Verifying official invitations
Have you received an invitation to register or subscribe from SAUDI TENDERS & SUPPLIERS PLATFORM? Companies can verify invitations, invoices, payment instructions and official correspondence before making any money transfer.
Official email for verification and complaints: [email protected]
Please send:
- The company's legal name.
- The invitation or reference number.
- The name of the person who sent the invitation.
- A copy of the message or document to be verified.
Make sure the beneficiary of any transfer is the official, approved account stated in the verified invoice or payment instructions.
This English version is a translation; in case of discrepancy the Arabic version prevails.